Software maintenance

ACTEMIUM can issue software maintenance contracts for controllers and safeguard specific or general knowledge depending on client options. These contracts include regular preventive maintenance and are primarily based on a HOTLINE, with an on-call duty option. Traceability concerning these contracts is provided via our HELPDESK software which was specifically developed for our business.

These contracts allow our customers to benefit from the latest versions of Prodose, the control software edited by ACTEMIUM for production planning and traceability of process facilities.